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Support
Service Status: Issue with Flame Boss App
Current Reported Outage
10/28/2025
Android 6.7.1 Flame Boss users do not receive updated temps.
Workaround: use myflameboss.com to view and control your cook.
Flame Boss iOS users be sure to update your app to 6.7.4 for the best user experience.
NOTICE for EGG Genius Users (Serial # starts with 14A):
Use the Flame Boss iOS or Android app instead of the EGG Genius app.
Firmware Releases
Flame Boss is always striving to improve your cooking experiences and sometimes that means updating the software that runs on your device (aka, firmware).
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Compatibility Guide
Make sure you’re getting the right product by seeing what each controller, thermometer and accessory is compatible with.
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